Privacy Policy for LiveChat2
Last Updated: 21 / Jan/2025
Introduction
LiveChat2 ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating website and services (the "Service").
Please read this policy carefully. By using our Service, you consent to the practices described herein.
We are a company registered in California, USA, and we adhere to the California Consumer Privacy Act (CCPA) and other applicable data protection laws.
1. Information We Collect
We collect information that you provide directly to us and automatically when you use our Service.
A. Information You Provide:
- Account Data: Name, email address, date of birth, gender, preferences, and password.
- Profile Data: Photos, bio, interests, lifestyle information, answers to personality questions, and other details you add to your profile.
- Communication Data: Messages you send and receive through the Service, including likes, matches, and chat content.
- Payment Data: If you purchase a Premium subscription, our third-party payment processors (e.g., Stripe, Apple App Store) collect your credit card and billing information. We do not store full credit card numbers on our servers.
B. Information Collected Automatically:
- Usage Data: How you interact with the Service (e.g., pages visited, features used, time spent).
- Device Data: IP address, browser type, device type, operating system, and mobile device identifiers.
- Location Data: General geographic location derived from your IP address or, if you grant permission, precise GPS location to show you nearby matches.
2. How We Use Your Information
We use your information to:
- Create, manage, and secure your account.
- Provide and personalize the Service, including suggesting compatible matches.
- Facilitate communication between users.
- Process transactions and send you related information.
- Send you administrative messages, technical notices, and security alerts.
- Respond to your comments and customer service requests.
- Communicate with you about promotions, events, and other news (you can opt-out at any time).
- Detect and prevent fraud, abuse, and illegal activity.
- Improve our Service and develop new features.
3. How We Share Your Information
We do not sell your personal data to third parties. We may share your information in the following limited circumstances:
- With Other Users: Your profile information, including photos and bio, is visible to other users as intended by the Service's functionality.
- With Service Providers: We share data with trusted vendors who perform services for us (e.g., hosting, analytics, customer support, payment processing), under strict confidentiality agreements.
- For Legal Reasons: We may disclose information if required by law, subpoena, or if necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
4. Your Choices and Controls
- Account Information: You can review and update your account information at any time by logging into your account settings.
- Location Data: You can enable or disable location services via your device or browser settings.
- Promotional Communications: You can opt-out of marketing emails by clicking the "unsubscribe" link in any marketing email.
- Profile Visibility: You can control what information is visible on your profile through your privacy settings.
5. Your California Privacy Rights (CCPA)
- If you are a California resident, the CCPA grants you the following rights:
- Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you in the past 12 months.
- Right to Delete: You have the right to request the deletion of your personal information we have collected, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt-out of the "sale" of your personal information. We do not sell your data.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
- To exercise these rights, please contact us at [Your Dedicated CCPA Email, e.g., privacy@yourwebsite.com].
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will remove your profile and personal data from public view, but we may retain certain information for legitimate business purposes (e.g., fraud prevention, financial record-keeping) or as required by law.
7. Data Security
We implement robust security measures designed to protect your personal information from unauthorized access, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
8. Children's Privacy
Our Service is strictly for users 18 years of age and older. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after any change signifies your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact our Data Protection Officer at:
Email: info@livechat2.website
Mail: Live Chat 2
4900 California Avenue West Park Community, Tower B, 2nd floor, Bakersfield,
CA 93309
USA
